Transform your member engagement with Smart Membership

Smart Membership stands out for its ability to put the member experience at the heart of every feature. Our solution doesn’t just manage memberships, it supports every stage of the member journey, from onboarding to retention, by creating personalized and engaging interactions.

Thanks to its native integration with the Odoo ecosystem, Smart Membership centralizes all information, streamlines communication, and fosters the creation of lasting relationships within your community.

Each member benefits from an intuitive portal, modern networking tools, and easy access to all services offered by your organization.

For your teams, this means increased productivity and seamless management; for your members, it delivers a high-value digital experience aligned with the image and values of your organization.

In short, Smart Membership is not just a management tool, it’s a platform designed to grow your community, strengthen engagement, and deliver a unique and memorable experience for every member.

Smart Membership is designed to adapt to organizations of all sizes and community models, from small associations to large professional federations. Regardless of your structure, our solution enables you to deliver a personalized and engaging experience to every member. 

With its extensive configuration options and modular design, Smart Membership seamlessly adjusts to your internal processes while highlighting the uniqueness of your community.

Our experts support you in customizing your member portal, journeys, and services, ensuring that every interaction reflects the image, values, and ambitions of your organization.

By choosing Smart Membership, you offer your members a tailor-made digital environment that can grow and evolve with your community.

Absolutely. Smart Membership allows you to fully customize your member portal to reflect your organization’s visual identity, values, and positioning.

You can easily adjust:

• Colors, logos, and fonts to align with your brand guidelines,
• The layout of your content,
• And add custom elements relevant to your activity (news, visuals, key messages...).

The editing interface is simple, intuitive, and requires no technical skills, allowing you to update your portal directly from your admin account, independently and in real time.

Beyond the visual aspect, this customization helps create a more engaging and consistent experience for your members. They’ll recognize a professional, branded environment that reinforces their sense of belonging to your community.

Our team is available to support you in designing a unique portal that embodies the image you want to convey to your members.

We continuously enhance Smart Membership by listening to our clients’ needs and staying aligned with our vision of a more engaging member experience.

Following the recent launch of our micro-social network, we are actively developing new features, including:

• UI improvements for even more intuitive and fluid navigation,
• Creation wizards for complex or sensitive processes (automating communications, setting up events...),
• Advanced dashboards to better track memberships and engagement,
• A more sophisticated member directory,
• Additional tools to simplify the financial management of memberships and events.

Our roadmap is based on two complementary priorities:

1. Providing internal teams with a powerful, intuitive tool that boosts daily productivity,
2. Delivering a unique digital experience for members, aligned with the image and values of our clients.

Our mission remains the same: to offer a constantly evolving solution that responds to the real needs of our users.

Stay tuned via our blog to follow the latest updates and innovations!

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Smart Membership is designed to help you attract, engage, and retain members by building meaningful relationships at every stage of their journey.

Our solution enables you to:

• Capture the attention of new members through targeted and personalized campaigns,
  
  
• Provide a smooth and rewarding onboarding experience via a modern and intuitive member portal,
  
  
• Foster ongoing engagement through event management, curated content, and segmented communications,
  
  
• Monitor member involvement over time and anticipate their needs with advanced data analysis tools.
  
  

Beyond the tools, Smart Membership empowers you to cultivate a vibrant and connected community experience, aligned with the image and values of your organization.

This is how you transform each member into an active ambassador for your network.

Smart Membership enables you to turn every message into a relevant, personalized, and engaging interaction with your members.

With powerful tools built into the platform, you can:

• Send targeted emails, SMS, and notifications based on member profiles and behaviors,
  
  
• Segment your audience with precision to tailor messages to their actual needs,
  
  
• Automate key communications while maintaining a personalized approach.
  
  

This level of precision is made possible by the centralized member data in Smart Membership:

You get a 360° view of each member, their preferences, interaction history, and engagement level.

In practice, this allows you to:

• Better understand your members,
  
  
• Adapt your messages and services in real time,
  
  
• Offer a continuous, cohesive communication experience, without duplication or breakdowns.
  
  

The result: smoother, more human communication that aligns with the expectations and values of your community.

Yes. Smart Membership allows you to create custom user profiles with access rights tailored to each staff member's role within your organization.

This level of control enables you to:

• Precisely manage who can access what features,
  
  
• Protect sensitive member data,
  
  
• Ensure a secure and efficient working environment that aligns with your internal practices.
  
  

Beyond internal operations, this approach also directly enhances your members’ experience, making it more secure, consistent, and professional by reducing errors, limiting unauthorized access, and maintaining journey continuity.

You’re in control of who does what, with the assurance that every member interaction is handled by the right person at the right time.

Smart Membership’s event module allows you to manage the entire participant journey in a streamlined and centralized way, from registration to payment, including confirmations and follow-ups.

You can:

• Create different ticket types, pricing tiers, and discounts,
  
  
• Set deadlines, seat quotas, or custom options,
  
  
• Track each registration and access a detailed transaction history at any time.
  
  

For your team, it means no more manual entries or scattered spreadsheets.

For your members, it offers a smooth, professional, and frictionless registration experience, boosting satisfaction even before the event begins.