Can you really manage your entire organization remotely? With the new challenges brought by the widespread adoption of remote work, including decentralized memberships, complex communication, and lack of visibility, it's time to rethink your membership management strategy. What if remote work was an opportunity to optimize your processes and further engage your members? Smart Membership helps you seize the full potential of this transition.
1. Remote work: a performance lever for your organization
By embracing remote work, you offer new flexibility to your teams. Thanks to Smart Membership, they can manage memberships and events from anywhere, via a secure interface. Your employees gain efficiency and autonomy.
This flexibility also boosts their motivation and productivity. According to an in-depth study conducted The Quarterly Journal of Economics ➀ on 16,000 workers over 9 months, working from home increased productivity by 13%. This improvement is attributed to a quieter and more convenient work environment, allowing for more calls per minute, as well as longer workdays due to less frequent breaks and fewer sick days.
Moreover, a survey conducted by ConnectSolutions ➁ reveals that 77% of people working remotely at least a few times a month show increased productivity, with 30% accomplishing more work in less time and 24% completing more tasks in the same amount of time. These impressive figures can be explained by the reduction of distractions from colleagues and less time spent in unproductive meetings.
Remote work also reduces your costs. By digitalizing your activities, you save on premises and equipment. This allows you to invest more in the member experience! This transition to remote work is part of a broader trend: according to an Upwork study ③, 22% of the American workforce will work remotely by 2025.
For a membership-based organization, offering a digital member experience is crucial. It allows you to engage your community more effectively, increase member retention, and provide constant added value. An online platform accessible 24/7 facilitates interactions, content sharing, and participation in events, thus strengthening the sense of belonging and loyalty of members.
It's important to note that these benefits may vary depending on individuals and organizations. However, with the right tools and adapted management, remote work can significantly improve the performance of your organization while offering a better quality of life to your employees.
2. Optimize your membership management with Smart Membership
To fully leverage remote work, focus on fluid communication. Smart Membership integrates collaborative tools to easily communicate with your members and internally: video conferencing, instant messaging, automated responses, communication history... Stay in touch, even remotely!
This optimized management also relies on redesigned processes. By automating time-consuming tasks (invoicing, reminders...), you can refocus on animating your community. Everything is centralized on a single platform for optimal membership tracking.
Piloting your organization is made easier thanks to the BI dashboards included in Smart Membership. These tools offer you a real-time overview of your key indicators, allowing you to make informed decisions quickly, even remotely.
Discover how Smart Membership can streamline your membership management today.
Of course, succeeding in this shift requires upskilling. Dedicated training, integrated into Idealis Academy, allows your teams to adopt best practices for remote work.
3. Simplify your transition to remote work with our all-in-one solution
To successfully transition to remote work, you can count on Smart Membership. Our all-in-one solution, integrated with Odoo, centralizes all your processes, from subscription management to event tracking and member communications. Moreover, it allows you to manage accounting, human resources, your website, your marketing efforts, document management, and much more.
Security, automation, customization... Our features are designed to facilitate remote work while adapting to the specific needs of your organization. And for a smooth adoption, our experts support you at every step, from initial configuration to technical support.
Remote work is much more than a passing trend. By integrating it sustainably into your strategy and relying on powerful tools like Smart Membership, you transform your organization to make it more agile, more efficient, and more engaging. Members are at the heart of your activity: it's up to you to offer them an optimal experience, remotely and in person.
So, are you ready to take the plunge? Schedule a personalized demo with our team today. Together, let's define how Smart Membership can help you make the most of remote work.
To find out more about the solution, visit our product page.
Sources :
➀ Bloom, N., Liang, J., Roberts, J., & Ying, Z. J. (2015). Does working from home work? Evidence from a Chinese experiment. The Quarterly Journal of Economics, 130(1), 165-218.
➁ ConnectSolutions. (2015). Remote Collaborative Worker Survey.
③ Upwork. (2020). Future Workforce Report 2021.
Remote working and membership management: boost your performance with Smart Membership